Acumatica customer bill of rights

Our customers have a right to:

A readily comprehensible and not frequently modified SaaS end-user license agreement (EULA)
A flexible, open platform for rapid integrations
Consumption-based licensing that does not inhibit business growth
Sustainable pricing with annual increases of no more than 3%
ERP implementations without hidden fees
Deployment flexibility
Ownership of and access to THEIR data, anytime
Consistent, 24/7 customer service
Local business expertise
Dual layers of support